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Customer Service / Order Entry Rep

Atrium Staffing

This is a Contract position in Little Falls, NJ posted November 30, 2019.

Our client in the consumer products industry, headquartered in North Jersey, is looking for a friendly and well-spoken Customer Service / Order Entry Rep to enter data and orders into their system and provide high level support to clients and customers.

Experience with Fortune 500 or large company is preferred.

Salary/Hourly Rate: $20 – $25/hr DOE Position Overview: Are you friendly and passionate about customer service, order entry and data entry?

Our client in Fairfield, NJ is looking to add a Customer Service / Order Entry Rep to their passionate team.

Responsibilities of the Customer Service / Order Entry Rep: Day to day communication with customers Update and maintain databases and accounts Handle inbound calls and emails, address customer complaints and manage conflicts Support EDI interfaces with customers Full cycle order processing from order to delivery Resolve customers’ service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills Use internal communication to keep departments up to date Strong excel skills and expert level organization Receives and processes sales orders quickly and efficiently Assist customers in a positive and pleasant manner and provides superior service Qualifications for the Customer Service / Order Entry Rep: 2 years minimum in a similar and customer-facing role SAP and in house tracking system advanced skills Advanced Microsoft Excel skills Strong communication skills, written and verbal Initiative, adaptability and flexible with changes Exceptional prioritization, multi-tasking, follow up and time management skills Ability to work effectively in a fast-paced, time-sensitive and high-volume environment Data entry skills with both speed and accuracy Attention to detail is critical for this role Education Requirements: Bachelor’s Degree preferred Benefits: Eligible for Atrium Care Package The post Customer Service / Order Entry Rep appeared first on Atrium .