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Account Manager (Individual Contributor)- Telecom – East Coast

L&T Technology Services Limited

This is a Contract position in South Brunswick, NJ posted March 26, 2020.

JOB RESPONSIBILITIES
• Establishes productive, professional relationships with key personnel in assigned customer accounts.

• Coordinates the involvement of company personnel, including support, service, and management resources, in order to meet account performance objectives and customers’ expectations.

• Meets assigned targets for profitable sales volume and strategic objectives in assigned accounts
• Proactively leads a joint company-strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones for a one and three-year period.

• Proactively assesses, clarifies, and validates customer needs on an ongoing basis.

• Leads solution development efforts that best address customer needs, while coordinating the involvement of all necessary company personnel.

ACCOUNTABILITIES AND PERFORMANCE MEASURES
• Achieves assigned sales quota in designated strategic account.

• Meets assigned expectations for profitability.

• Achieves strategic customer objectives defined by company management.

• Completes strategic customer account plans that meet company standards.

• Maintains high customer satisfaction ratings that meet company standards.

• Completes required training and development objectives within the assigned time frame.

Candidate Profile :
• 8-10 years of experience with at least 5-6 years of business development experience in the US Geography
• Must have hands-on experience of at least 5-6 years in selling engineering services to Telecommunications.

• Good understanding of the offshore and global delivery model
• Team Handling experience would be an added advantage