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Credentials Support Specialist

TeamHealth

This is a Full-time position in Gloucester County, NJ posted December 3, 2019.

JOB DESCRIPTION OVERVIEW: The Credentials Support Specialist is an administrative position primarily responsible for performing Expiring Credentials Maintenance activities in accordance with policies and procedures.

This position requires clinician interface via phone, email or other methods of electronic communication.

ESSENTIAL DUTIES AND RESPONSIBILITIES: Receives and/or generates reports to determine expiring credentials components according to policies and procedures.

Facilitates, tracks and uploads documents the entire expiring credentials process.

Coordination, receipt, and data entry of clinician data in the credentials software system(s) for the purpose of ensuring clinician information is accurate and up-to-date.

Ensures current documentation is on file for all contracted clinicians and all pertinent documentation is forwarded to appropriate hospitals.

Assists with special projects as requested.

Maintains personal adherence to professional confidentiality standards established within the Department and in accordance with legal, ethical, and hospital policies.

Interfacing with clinicians departments as needed Provides support to the Department as necessary Attends meetings as required Participates in various projects as requested or assigned.

Participates in an integrated work team as a responsible team member.

Assists in the facilitation of the team process at TeamHealth by serving as an active member of team.

This includes attending all team related meetings; participating in team goals; being flexible and adaptable to change; establishing trust and respect for other team members; placing team needs first; and by completing all necessary training.

Follows the norms and guidelines established by the team for communication, production, efficiency, conflict resolution, decision-making, problem-solving, and interpersonal relations.

QUALIFICATIONS / EXPERIENCE: Experience in healthcare preferred Some college background preferred Ability to work in fast-paced environment Assertive and confident communication skills Excellent interpersonal/verbal and written communication Excellent computer skills (preferably Microsoft Office
– Word, Excel, and PowerPoint) Excellent organizational skills Ability to handle multiple tasks and deadlines Ability to adapt to rapid change Ability to handle confidential data.

SUPERVISORY RESPONSIBILITIES: None PHYSICAL / ENVIRONMENTAL DEMANDS: Job performed in a well-lit, modern office setting Occasional lifting/ carrying (15 pounds or less) Occasional standing/ bending/ stooping/ reaching Moderate to high stress levels Moderate to prolonged use of the telephone Prolonged sitting Prolonged work on a PC/ Computer Some overtime required DISCLAIMER: The above information on this description has been designated to indicate the general nature and level of work performed by employees within this classification.

It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Cooperative, positive, courteous and professional behavior and conduct is an essential function of every position.

All employees must be able to work with others beyond giving and receiving instructions.

This includes getting along with co-workers, peers and management without exhibiting behavior extremes.

Job functions may require personal leadership skills such as conflict resolution, negotiating, instructing, persuading, speaking with others as well as responding appropriately to job performance feedback from the supervisor.

Additionally, the information contained in this job description has been designated to indicate the general nature and level of work performed by employees within this classification.

It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this position.