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DecisionOne FST – Newark, NJ

Lehigh Technical

This is a Contract position in Newark, NJ posted December 25, 2019.

Job Description Description: The Field Technician/Customer Service Engineer will provide break-fix troubleshooting and repair services to our customers.

‘ Installing, repairing and troubleshooting workstations, Printers, Scanners, Routers, & Switches ‘ Installing and repairing Servers ‘ Troubleshoot and installing in LAN-WAN environments ‘ Provide some desk side technical support for hardware and software ‘ Perform analysis to effectively identify potential problems to eliminate problems in the future ‘ Maintain requisite technical competence to support the hardware and software ‘ Install, move, add, and change hardware and related peripherals in accordance with the Change Management Process ‘ Taking appropriate actions to mitigate or eliminate hardware/software problems ‘ Perform applicable preventative maintenance, per OEM specifications ‘ Standby and travel are a requirement, normally 150
– 200 mile radius Required Experience: EDUCATION: ‘ High school/College/Military/Tech School
– Graduation from an accredited college or university with a major in Computer Science, Management Information Systems, or Information Technology is desirable ‘ A Certification REQUIREMENTS: ‘ Certifications
– A/Net/MCSE
– Cisco Certifications will be desired.

Experience with SCO and or LINUX will be a plus as well ‘ Education
– ‘ Minimum 5 years of Information Technology Experience in the public sector with organizations undergoing major upgrades to software and systems is preferred ‘ Experience installing and repairing Servers ‘ Experience installing & troubleshooting LAN-WAN environments ‘ Experience installing and repairing & troubleshooting workstations, Printers, Scanners, Routers, & Switches ‘ Must be available to be on-call per schedule ‘ Must have excellent communications and customer service skills, and demonstrate leadership and creative thinking ‘ Must be able to travel throughout the state and outlying areas ‘ Must be able to work overtime when required ‘ Must be able to provide own transportation ‘ Must submit to and pass a Pre-Employment Drug and Alcohol screen Related Skills and Competencies:
– NetCE
– 5 years of experience
– Must have vehicle
– Be able to do overtime travel and work OT when needed
– Pull on call rotation