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Technical Support Specialist

Perennial Resources International

This is a Contract position in Princeton Township, NJ posted December 27, 2019.

Job Scope : Our client is seeking a Technical Support Specialist with experience with both Mac Mojave, Catalina and Windows 8/10 and basic knowledge in Linux.

Job Responsibilities : Troubleshoot and help resolve technical issues.

Support desktops and departmental laptops, PC and MAC, iPads, iPhones, printers, projectors and other electronic devices.

Support and image laptops both in Mac OSX Mojave/Catalina, Windows 7/8 and Linux for our client s training and departmental training sessions.

Provide support for all Microsoft Office productivity applications.

For the Mac users, Entourage and Firefox and university administrative applications Prepare and manage data wipe and surplus of outdated systems and devices.

Provide guidance for faculty and staff on their computing purchases; install and configure all new computer systems (Mac and PC), printers, scanners, iPads, iPhones, laptops, scanners and other computing related devices.

Qualifications : 3 -5 years experience in administration, maintenance and support of one or more of the following operating systems (current versions): MS Windows, MacOSX or UNIX/Linux.

Excellent interpersonal, facilitation, collaboration and customer service skills.

Detail oriented with the ability to balance “attention to detail” while maintaining focus on the big picture.

Ability and willingness to learn new technologies and skills.

Ability to work well both independently and in a team environment Must be able to lift up to 50 pounds.

– provided by Dice