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Aftermarket Sales

Komline Sanderson

This is a Contract position in Peapack, NJ posted December 27, 2019.

POSITION OVERVIEW: The Aftermarket Coordinator will determine correct replacement parts per customer requests or descriptions of malfunctions and be able to promote additional items to improve the customers equipment. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: Work with customers to provide assistance in part replacement by diagnosing the clients problem and sell replacement parts to solve the problem via phone, fax, e-mail. Read mechanical drawings to determine the correct replacement part numbers. Discuss the use and features of various parts based on knowledge of our equipment. Advise customers on substitution or modification of parts when identical replacements are not available. Provide quotation with accurate price and delivery. Expedite customer orders once placed. Prepare commercial documents for international orders. Purchase non-stock replacement parts. Maintain customer job files. Perform telemarketing to increase sales penetration in various markets. Perform order entry and other computer/office functions. Perform other duties as required by the department. DESIRED SKILLS AND EXPERIENCE: Associate Degree in mechanical engineering or equivalent experience. Possess two to three years experience in an aftermarket sales environment. Ability to explain function of parts in relationship to use on our equipment. Possess good mechanical skills and be proficient at reading mechanical drawings. Possess a familiarity with machinery and equipment, pumps, motors, transmission parts, gear reducers. Possess excellent verbal and written communication skills. Possess good computer skills and be able to work with Encompix software. Work quickly, efficiently, and be well organized. Be accurate and detail oriented. Quickly adapt to changes in priorities. Be enthusiastic and motivated Ability to work in a team environment.