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Credit card operations manager – oakland

Beneficial State Bank

This is a Full-time position in Oakland, NJ posted November 26, 2019.

At Beneficial State bank, we are looking for an individual who is a believer and supporter of enriching our local communities with us thru our outstanding triple bottom line approach toward economic justice, social sustainability and profitability.

We are NOT your usual type of bank; our goal is to change the banking system for the good for all people! We are a triple bottom line B Corp who believes in putting our people first, the planet second, and profit third.

We are change-agents and empowerment enablers to other businesses and nonprofits to become change-markers in delivering meaningful social justice and environmental outcome in the communities we serve.

Job SummaryIn this position, as our Credit Card Operations Manager, you are responsible for the product vision and architecture of Beneficial State bank’s credit card programs, including commercial cards, consumer cards and sponsorship programs.

Your primary duties include program development, operations, profitability, compliance, roll-out and testing to ensure overall contribution to organization.

You will monitor and maintain existing portfolios by ensuring product offering are competitive, current, mission-aligned, and meet expectations.

Duties and ResponsibilitiesDevelops portfolio and target market segmentation strategies to deliver the highest value to cardholders while maximizing market program returns Manages and influences all aspects of card programs including platform development, customer experience, business and risk analysisUnderstands cardholder lifecycle management; recommends and champions product development, product enhancements, product elimination, margin or retention improvement actions and additional new revenue opportunitiesWorks with all levels of management in product development, as well as collaborates with internal departments on evaluation, implementation launch, and ongoing servicing Conducts competitor comparative analysis and leads strategic planning of credit card direction and features; vendor management, disclosure management, budgeting, promotions, and product marketing Requirements and QualificationsBachelor’s degree or an equivalent combination of education and work experience 5+ years of financial institution experience 3+ years of card operations and management experience Comprehensive knowledge of federal and state regulations, Bank policies, and Visa rules with prior experience and knowledge of financial institution risk assessment, risk mitigation, and internal control practices Strong analytical skills including ability to read, analyze, and interpret financial reports and documents with the ability to speak effectively before groups of customers, employees, and senior management Our Benefits PackageWe promote a work-life balance and focus on team efforts at Beneficial State bank by offering a competitive benefit package that includes:Medical/Dental/Vision/Life/STD/LTDVacation/Sick/Holiday401(K)/FSA/HSA/EAPEducation and Adoption AssistanceBank-wide Incentive and Bonus ProgramsFollow Beneficial State bank at the listed sites below for more information.Bank Website: http://beneficialstatebank.com/Beneficial State Bank Theory of Change: Beneficial State Bank Impact: http://beneficialstate.org/impact/ Ten-Year Impact Report: http://beneficialstate.org/impact/report/Best for The World: Living Wage: You are welcome here Beneficial State bank.

We are an affirmative action and equal opportunity employer.

Qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, sexual orientation, gender identity, disability or veteran status.